Privacy Policy

1. INTRODUCTION

Salt & Cure Low Sodium Foods (“Salt & Cure”, “Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, and disclose personal information of individuals who:

  • Visit or use our website https://saltncure.com/
  • Purchase our low sodium food products
  • Interact with us through email, phone, WhatsApp, or social media
  • Participate in promotions, surveys, or marketing campaigns

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

If you do not agree with this Policy, please discontinue use of the Website.

2. DEFINITIONS

“Personal Information” means any information that identifies you directly or indirectly, including but not limited to your name, email address, phone number, address, payment details, and IP address.

Information available in the public domain shall not be considered Personal Information.

3. INFORMATION WE COLLECT

We collect only the information necessary to process orders and improve our services.

A. Information You Provide

When you:

  • Create an account
  • Place an order
  • Subscribe to newsletters
  • Submit reviews
  • Contact customer support

We may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address (including PIN code)
  • Date of birth (if voluntarily provided)
  • Payment details (processed securely via payment gateways)
  • Product preferences
  • Feedback and reviews

Providing certain information may be mandatory to complete purchases.

B. Payment Information

Payment details (credit/debit card, UPI, net banking) are processed securely via PCI-DSS compliant third-party payment processors.

Salt & Cure does not store complete card details on its servers.

C. Automatically Collected Information

When you visit saltncure.com, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Location data
  • Website usage behavior
  • Cookies and analytics data

D. Information from Third Parties

We may receive limited information from:

  • Delivery partners
  • Payment gateways
  • Social media platforms (if you log in via social accounts)
  • Marketing partners

4. PURPOSE OF COLLECTING PERSONAL INFORMATION

We use your information to:

  • Process and deliver orders
  • Communicate order updates

  • Provide customer support
  • Send newsletters and offers
  • Improve website performance
  • Conduct research and analytics
  • Personalize your shopping experience
  • Prevent fraud
  • Comply with legal obligations

We may also send communications via:

  • Email
  • SMS
  • WhatsApp
  • RCS
  • Phone calls

You may opt-out of promotional communication anytime.

5. LEGAL BASIS FOR PROCESSING

We process your Personal Information based on:

A. Performance of Contract

To fulfill orders and deliver products.

B. Legitimate Interest

To improve services, marketing, and user experience.

C. Legal Compliance

To comply with applicable Indian laws.

D. Consent

When you voluntarily provide information or subscribe to marketing.

6. COOKIES POLICY

We use cookies to:

  • Improve website functionality
  • Analyze traffic
  • Measure marketing performance
  • Enhance user experience

Cookies do not store sensitive personal information.

You may disable cookies in your browser settings, though some features may not function properly.

We may use third-party tools like Google Analytics.

7. HOW WE SHARE INFORMATION

We do not sell or rent your Personal Information.

We may share information only with:

  • Payment gateways
  • Courier/delivery partners
  • Cloud hosting providers
  • Analytics providers
  • Legal authorities (if required by law)

All service providers are contractually bound to protect your data.

In case of merger, acquisition, or business transfer, your information may be transferred subject to confidentiality safeguards.

8. DATA RETENTION

We retain your Personal Information only:

  • As long as required to fulfill purposes stated in this Policy
  • As required by applicable law
  • For accounting and tax compliance

Once no longer required, information is deleted or anonymized.

9. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Secure servers
  • SSL encryption
  • Firewalls
  • Restricted internal access

However, no internet transmission is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

10. CUSTOMER CONTENT & REVIEWS

If you post reviews or comments:

  • The content may be publicly visible.
  • We are not responsible for how third parties use such publicly shared information.

11. THIRD-PARTY LINKS

Our Website may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies separately.

12. YOUR RIGHTS

Subject to applicable law, you may:

  • Request access to your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise your rights, contact us at the email below.

13. COMMUNICATION CONSENT (TRAI COMPLIANCE)

By providing your mobile number, you consent to receive communications from Salt & Cure Low Sodium Foods even if registered under DND/NCPR under TRAI regulations, strictly related to transactions, services, and promotional communication.

You may opt-out anytime by contacting us.

14. CHILDREN’S PRIVACY

Our Website is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

15. POLICY UPDATES

We may update this Privacy Policy from time to time.

Changes will be posted on this page with updated effective date.

Continued use of the Website constitutes acceptance of changes.

16. GRIEVANCE OFFICER (India Compliance)

In accordance with the Information Technology Act, 2000 and Consumer Protection Act, 2019:

Grievance Officer:

Salt & Cure Low Sodium Foods

Chennai, Tamil Nadu, India

Email: info@saltncure.com

Response Time: Within 15 working days

17. CONTACT US

For any questions regarding this Privacy Policy:

Salt & Cure Low Sodium Foods

Website: https://saltncure.com/

Email: info@saltncure.com

Location: Chennai, Tamil Nadu, India